Avoiding Scams

Please be aware of some common scams that have been known to affect members of the UC Berkeley campus community. These schemes can take many forms with various levels of sophistication, but in every case the suspect is trying to get money or valuable information by manipulating another person’s fears, hopes, trusting nature or sense of generosity. Some suspects specifically target persons within the campus community to take advantage of predictable vulnerabilities and behaviors.

Reporting these types of scams to authorities may help direct attention and resources to understanding and combating the problem, but you should also be aware it can be difficult to identify and hold accountable the suspects in any specific incident, and to recover any money or information that was taken. Learning to recognize and avoid these scams may be the most effective way to fight this kind of crime.

Advice on avoiding & handling scams

  • Be cautious when presented with offers that seem too good to be true. Recognize that scammers often try to cause their victims to feel anxiety, excitement and/or a sense of urgency to prevent them from thinking clearly.
  • Avoid sharing your telephone number, e-mail address and other contact information or personal and security information with persons whom you do not know or trust.
  • Use strong passwords to protect all your various Internet-based accounts, and employ two-step verification or other additional security features if available. Update your passwords regularly and use different passwords for different services.
  • Keep your social media and app settings as private as possible and carefully evaluate unexpected requests and messages. Sharing identifiable nude pictures or videos of yourself is strongly discouraged, especially with persons you do not know well.
  • Consider reporting Internet-based scam attempts and inappropriate activity to the administrator of the website, social media platform, or Internet service provider. Block or restrict the suspect’s access to your social media and other accounts to whatever degree this is possible. Consider changing your profile names, photos and other public-facing information.
  • If you think someone might be trying to scam you, don’t ignore that concern. Ask questions without revealing additional information about yourself. You can also try to verify the person’s claims, but look up and contact their organization yourself rather than relying on any telephone number or website address they might provide.
  • Be aware that legitimate government officials do not solicit payment to prevent arrest. If you actually owe taxes, have a warrant or face some other legal liability, the government must follow a routine procedure which allows you an opportunity to review and appeal the claim.

If you have fallen victim to a scam, cease all contact with the suspect and preserve any information you might have (messages, identifying information, images, paperwork, etc.) in case you decide to file a police report.

Even if you are the subject of threats or extortion, do not make any payments to the suspect and end the communication immediately. If you make a payment the suspect will likely continue to demand additional money.

How to report

To report a crime, notify the law enforcement agency with jurisdiction in the location where you were when you were contacted by the suspect. If you were on UC Berkeley property please call (510-642-6760) or visit UCPD (1 Sproul Hall, UC Berkeley) 24 hours a day, seven days a week to report a crime. An officer will be assigned to collect your information and gather any evidence that might be available. The officer’s report will be reviewed to determine if any further investigation might be appropriate and effective.

IN AN EMERGENCY, DIAL 911

For emergencies on campus call (510) 642-3333.

Additional resources

For campus support:

PATH to Care Center
https://care.berkeley.edu/(link is external)
(510) 643-2005 for urgent support or (510) 642-1988 for routine appointments
Confidential support and assistance for those impacted by sexual violence and harassment

Counseling and Psychological Services (CAPS)
https://uhs.berkeley.edu/caps(link is external)
2222 Bancroft Way (Tang Center), (510) 642-9494
Confidential counseling for UC Berkeley students with academic, career and personal concerns

Be Well at Work – Employee Assistance Counseling
https://uhs.berkeley.edu/bewellatwork(link is external)
2222 Bancroft Way (Tang Center), Suite 3100, (510) 643-7754
Confidential counseling and referrals for UC Berkeley faculty and staff

UC Berkeley Information Security and Policy
https://security.berkeley.edu(link is external)
(510) 664-9000
Data and systems privacy and security policies, advice and alerts

For more information about scams:

If you have concerns about possible identity theft: