The Communications Unit is staffed by Public Safety Dispatchers (PSDs).

Other notes:

  • The Communications Unit receives and dispatches all calls through our Computer Aided Dispatch (CAD) system.
  • In previous years, we have dispatched 99.5% of emergency calls within our benchmark of 90 seconds. 
  • Emergency calls (9-1-1) made via cell on central campus property will be routed directly to UCPD's Communications Unit.
  • UC Berkeley also has established a direct cell phone number for use that will begin an emergency call to our Communications Unit. 

Campus emergency calls from a cell phone can be made via (510) 642-3333.

Learn more about the questions an emergency dispatcher will ask you if you are making an emergency call.

Last year, the Communications Unit handled 75,006 total calls for service.

Dispatcher at monitors with headset